+1 Terms of Service

Last updated 9 October 2026

These are the rules for using +1. They cover accounts, events, tickets and refunds, what you can post, and what we are and are not responsible for.

The service

+1 (the "app") is run by Lets-hi Inc. ("we", "us"). It lets you create events, invite friends, chat, and buy or sell tickets to events hosted by other users. By creating an account or using the app you agree to these terms and to our privacy policy. If you do not agree, do not use the app.

Your account

You must be at least 13 years old (16 where local law requires it) to use +1.
Keep your password private. You are responsible for what happens under your account; tell us right away if you think someone else is using it.
Use your real name or a name people know you by. Impersonating someone else is not allowed.
You can delete your account at any time from Settings. See "Ending the agreement" for what happens to events and tickets.

Events and invitations

Hosts are responsible for their events: the description, time and place must be accurate, the event must be legal and safe, and any venue rules or permits are the host's job.
Hosts can edit an event; if the time or place changes, guests are notified. Hosts can cancel an event; paid guests are refunded in full (see "Refunds").
When an event allows it, guests can invite their own friends. Hosts can require approval of guests. Private events are only visible to invited guests.
Events found in the "Around you" section come from public sources (such as Meetup) and are run by their own organisers, not by us or by +1 users. Check the organiser's page before attending.
We are not a party to any event. We do not organise, supervise or insure events, and we are not responsible for what happens at them.

Paid events

Prices. The host sets a ticket price. On top of it you pay a booking fee that covers card processing and our platform fee (1% of the ticket price plus Stripe's processing cost). The total is shown before you pay.
Payment. Payments are processed by Stripe. We never see your card details. By paying you also agree to Stripe's terms for payers.
Tickets. Each payment creates one ticket with a unique code. Show the QR code in the app at the door; the host scans it once. Tickets are personal and cannot be transferred inside the app.
Hosts and payouts. Hosts receive the ticket price (not the booking fee). Earnings become payable 48 hours after the event ends and are transferred to the host's Stripe account once the host has completed Stripe's identity verification. Until a host is verified, tickets are capped at €50, events at €1,000 in sales and the host's unpaid balance at €2,000. By selling tickets you agree to the Stripe Connected Account Agreement, and you are responsible for any taxes on your earnings.
Chargebacks. If a guest disputes a payment with their bank, the disputed amount is withheld from the host's earnings until the dispute is resolved.

Refunds

Host cancels. Every guest is refunded in full, including the booking fee, automatically.
Flexible events. If the host chose the flexible policy, you can cancel your ticket yourself from the event page up to 24 hours before the event starts and get a full refund, including the booking fee. After that, no refund.
Strict events. If the host chose the strict policy, tickets are non-refundable unless the host cancels.
Refunds go back to the original card and usually show up within 5–10 business days, depending on your bank.
If you think something went wrong with a payment, write to ogallemi@lets-hi.com. We can refund outside these rules when the event did not take place as described.

Your content

You keep ownership of what you post — event descriptions, photos, messages and reviews. You give us a licence to store, display and share it within the app as needed to run the service (for example, showing your event to the people you invited, or an event photo to the guests who were there). This licence ends when you delete the content or your account, except where it has already been shared with others or we must keep it by law. Only post content you have the right to share. Do not post photos of people who would not want them shared.

Rules

Do not use +1 to:

harass, threaten or deceive anyone, or post hateful, sexual or violent content;
organise events that are illegal, dangerous, or that discriminate unlawfully;
sell tickets for events you do not actually run, or inflate prices with hidden costs;
send spam, scrape the service, or interfere with its security or other people's accounts;
break any law or anyone else's rights.

We have zero tolerance for objectionable content or abusive behaviour. You can report any person or piece of content from inside the app (the ••• menu or a long press) and block anyone from Settings → Privacy. We review reports within 24 hours and remove content, cancel events or suspend accounts that break these rules, and we may report serious matters to the authorities.

Ending the agreement

You can stop using +1 and delete your account at any time. When you delete your account, events you host that have not happened yet are cancelled and your guests are refunded; tickets you bought for other people's events are not refunded. We can suspend or close your account if you break these terms or if we stop offering the service; in the second case we will give you reasonable notice.

Disclaimers and liability

The app is provided "as is". We do our best to keep it running and accurate but we cannot promise it will always be available or error-free, and we are not responsible for the conduct of hosts, guests or external organisers. To the fullest extent the law allows, our total liability to you for any claim related to the app is limited to the greater of USD 100 or the amount you paid through the app in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence, and nothing takes away rights you have as a consumer in your country.

Changes to these terms

We may update these terms. If a change matters, we will tell you in the app before it takes effect; continuing to use the app afterwards means you accept the new terms. The date at the top shows the current version.

Governing law and contact

These terms are governed by the laws of the State of Delaware and the United States, without regard to conflict-of-law rules, except that consumers keep the protection of the mandatory laws of the country where they live. Questions about these terms go to ogallemi@lets-hi.com.